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Cutting-edge insights for a rapidly changing world
In today’s fast-moving world, a deep understanding of what your shoppers need is everything. Retailers and Brands around the globe rely on dunnhumby Shop to turn insights into actions that put their customers first.
Watch video Explore the benefitsPowering exceptional retail experiences
Navigating the ever-evolving grocery landscape demands an in-depth understanding of changing shopper behaviours. From what they want and when they want it, through to how they want to buy it, exceptional shopping experiences start with up-to-the-minute insight into shifting customer needs.
Today – like always – dunnhumby Shop delivers a cutting-edge solution to that challenge. Powered by best-in-class science and granular data from almost one billion customers around the world, Shop offers insightful, on-demand answers to grocery retail’s biggest questions.
With 17,000 users across 42 countries, dunnhumby Shop builds on 20 years of heritage and learning to set new standards for customer analytics. Hear from some of our global Retailer and Brand partners as they share their stories of insights-driven innovation.
Download dunnhumby Shop brochure to find out more
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Client Testimonials
Frucor New Zealand
Learn how New Zealand’s Frucor uses Shop to navigate an everchanging consumer landscape and tackle major challenges like Covid-19.
Grupo Éxito
Hear about Colombian retailer Grupo Éxito’s experiences with dunnhumby Shop, and how it helped to revolutionise their approach to category management.
Shop by the numbers
baskets analysed every year
customer data records
reports created annually
Helping Retailers and Brands make quicker, smarter business decisions
Get fast insights
Designed to deliver comprehensive insights about shopper behaviour and category trends in a fast, easy-to-use tool. Shop helps answer business-critical questions at speed, driven by your customers' needs.
Unleash innovation
Retailers and Brands can benefit from the latest advances in customer data science and technology. Our innovations in AI and machine learning reshape the possible for your business.
Tackle the challenges of today
We’re here to help you navigate ongoing and current business challenges from changing shopping behaviours post-covid to inflationary times. Delivering maximum returns from your data so you can make the best decisions that puts the shopper first.
Learn more about the power of Shop
Surfing the ecommerce boom:
Stock and promo insights deliver a 37% sales increase for a global healthcare company.
Understanding customers to recover category sales: A leading sugar brand increases sales penetration by 7.52 points.
Using customer insights through the dunnhumby tools like Shop has helped us to identify winning combos that provide value to shoppers and that work exceptionally well in the less affluent retailer environment.
More insights and innovation from around the world
dunnhumby Shop infographic
Get a quick overview of key stats and facts.
Video: Putting the customer at the heart of every decision
dunnhumby Shop helps you answer key business questions at speed, ensuring every decision you make puts the Customer First.
Brochure: dunnhumby Shop
Find out more about unlocking shopper insights.
Case study: Surfing the ecommerce boom
Stock and promo insights deliver a 37% sales increase for a global healthcare company.
Case study: Understanding customers to recover category sales
A leading sugar brand increases sales penetration by 7.52 points.
Case study: Perfecting the combo ratio to appeal to shoppers needs
One retailer perfects the combo ratio in the hot beverage category.
Speak to a member of our team now and join the thousands of retail professionals who use Shop to make smarter, faster decisions.
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