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Privacy Notice

Last updated: 19 May 2023

  • 1. Quick links
  • 1.1 Please read this Privacy Notice in full to ensure you are fully informed. If you only want to access a particular section of this Privacy Notice, then you can click on the relevant link below to jump to that section.
  • 2. Introduction
  • 2.1 dunnhumby Limited (referred to in this Privacy Notice as “we“, “our” or “us“) respects your right to privacy, and is committed to protecting the information we hold about you. This Privacy Notice has been designed to explain who we are, how we collect your information as you use our company websites, and how we then use it in our business. and use your information It also explains what rights and choices you have regarding your information, and how you can exercise those rights and choices. It also covers the operation of our CCTV system on our premises where members of the public are in our offices.
  • 2.2 In some of the more detailed sections, you will see a summary box, which gives you an overview of what that section contains, although we do encourage you to read each section in detail.
  • 2.3 For details about how we use your information in relation to our specific products, please see the links to their respective privacy notices on the login pages for those products.
  • 2.4 Our websites are not intended for children, and we do not knowingly collect data relating to children. When we refer to children we are referring to persons under the age of 16.
  • 3. What does dunnhumby do?
  • 3.1 dunnhumby is a customer data science company, headquartered in the U.K. but with group companies all around the world. Our products and services help retailers and brands analyse data to improve customer experiences and build loyalty. For more information about dunnhumby, please click here.
  • 4. When do we collect your information?
  • This section explains the various ways that we collect information about you as you navigate through, and interact with, our websites. It also sets out what other potential sources we may use to gather information about you.
  • 4.1 We use various ways to collect information about you. Some methods will be obvious, and some less so. The methods we use to collect your information are as follows:
    • How we collect the information directly from you (the information you knowingly provide to us)
    • 4.1.1 When you request to download content, such as market reports, insights into customer trends and behaviour; our complimentary eBooks; or download our free data sources that we offer to professors, data scientists, and students.
    • 4.1.2 When you contact us with a comment or query.
    • 4.1.3 When you register to attend our events or webinars, or attend other events where we meet you.
    • How we collect information automatically from you (the information we may collect in the background)
    • 4.1.4 When you use our websites and view our content, we automatically collect Technical Data, Usage Data and Anonymised Usage Data about you (see paragraph 5.1). Please note that generally we cannot identify you as an individual from the Technical Data alone. However, if you then decide to download content or submit a comment or query, we can match the data you submit to your Technical Data.
    • 4.1.5 For security purposes, we may collect CCTV footage of you as and when you are in the entrance or exit areas of our premises.
    • How we collect information about you from other sources
    • 4.1.6 We may also collect information about you from other sources such as public databases, our partner organisations who help us to run our events and webinars, organisers of events we sponsor, social networking applications (such as LinkedIn), and business referrals.
  • 4.2 Please note that where you use one of our specific products accessed through our websites the methods we use to collect your information may differ from those described above. For further information, please see the specific privacy notice for that product.
  • 5. What information do we collect?
  • This section covers the types of information we might collect. Most of the information we collect is either provided by you voluntarily or is collected automatically in the background as you interact with and use our websites (such as Technical Data and Usage Data).
  • 5.1 If you use our websites, we may collect the following information about you (which we have grouped together for ease of reference):
    • 5.1.1 Your image, if you choose to provide it to us.
    • 5.1.2 Contact Data: your name, email address and phone number.
    • 5.1.3 Employment Data: your occupation, company, its location and its sector.
    • 5.1.4 Query/Comment Data: information you submit to us when sending us a comment or query or responding to our questions.
    • 5.1.5 Technical Data: your IP address, your device type, unique device identification numbers, your browser-type, broad geographic location (country or city-level location), mobile device category (whether you use a phone or a tablet) operating system, and other technical information.
    • 5.1.6 Usage Data: information about each visit you make to our websites, including the pages you visit, links you click, requests you make, content you view, download and share, and the date and time you do so. Some of this information is collected using cookies and similar tracking technology (see section 12 for further details on cookies and how we use them).
    • 5.1.7 Marketing Preferences Data: details of your preferences for receiving marketing from us and our third parties and your communication preferences.
    • 5.1.8 Dietary and Disability Data: information such as your dietary requirements where you are attending a dunnhumby event and details of any disabilities that you voluntarily disclose to use when completing the relevant event registration form.
    • 5.1.9 CCTV Footage: this will include footage obtained in the entrance and exit areas of our premises.
    • 5.1.10 Anonymised Usage Data: Usage Data which has been collected in an anonymised format (meaning we cannot identify you from the data) by our software provider HotJar (see section 7.1 below). This includes videos showing how your mouse curser moves around our website.
  • 5.2 Please note that where you use one of our specific products accessed through our websites, the types of information we collect about you may differ from those described above. For further information, please see the specific privacy notice for that product. For further details about when we may collect this data please see section 6.
  • 6. How we use your information and the legal basis for processing it
  • This section sets out how we use your information. While many of these uses will be for your benefit (for example, to provide you with something you have asked for, or to provide you with information about things we think might be of interest), we sometimes need to use your information to help us become a better company. However, we can’t just use your information in any way we see fit. To protect you, privacy laws state that we need to have a legal reason to use your information in the intended manner. This section explains what those legal reasons are.
  • 6.1 As set out at sections 4 and 5, our websites use various methods to collect information about you. We use this information in different ways. Most commonly, we use your information in the following circumstances:
    • What we are doingWe use the following information from you (section 5)How we will use this information (and our lawful basis for doing so)
      Webinars
      • Contact Data
      • Technical Data
      • Employment Data
      • Usage Data
      • We will use this information to register your requested attendance at our webinars. Such usage is necessary to grant you access to our webinars.
      • We will use this information to maintain a record if you have been granted access to our webinars and have accepted to be bound by the relevant terms of use. We believe this is necessary to ensure that we are both complying with our obligations under such terms (which form a contract between us).
      • We will use this information to understand your interests, which content you viewed, and how long you viewed it for.
      • We may use this information to update our webinars and keep them relevant by looking at what areas you may have found most interesting. We believe that such usage is necessary for our legitimate business interests.
      • Where lawful to do so, we may also use this information to contact you in the future with information we believe may be of interest, and to request feedback. We believe that such usage is necessary for our legitimate business interests.
      Content available for download (see paragraph 4.1.2)
      • Contact Data
      • Technical Data
      • Employment Data
      • We may use this information:
        • to understand your interests, which content you viewed, and how long you viewed it for.,
        • to maintain records if you download our content and accept our terms of use; and
        • to know if you download our free data sources (see paragraph 4.1.2) and understand how you intend to use them.
        • Where lawful to do so, we may also use this information to contact you in the future with information we believe may be of interest, and to request feedback.
      • We believe that such uses are necessary for our legitimate business interests.
      Queries
      • Contact Data
      • Query/Comment Data
      • We will use this information to respond to your query/comment (as appropriate) and ensure that the response is sent to you. Such usage is necessary for our legitimate business interests.
      Events
      • Contact Data
      • Employment Data
      • Dietary and Disability Data
      • We will use your Contact Data and Employment Data to register your requested attendance at our event. Such usage is necessary for our contract with you so you can attend the event.
      • We may need to this information to comply with health and safety/equality laws.
      • We may use Employment Data for data analytics purposes (for example, to learn more about the audiences at our events). Such usage is necessary for our legitimate business interests.
      • We may use your Dietary and Disability Data for the sole purpose of arranging your relevant food order for that event and/or ensuring we can accommodate your specific access needs where you have voluntarily disclosed such information to us when registering for an event. Please note that we treat your voluntary provision of your dietary requirements/disability details (including information relating to allergies or medical conditions) as your consent to allow us to process such information in this way.
      Data analytics
      • Contact Data
      • Technical Data
      • Usage Data
      • Anonymised Usage Data
      • We may use this information to keep our websites updated and relevant by looking at what areas of the websites you may have found most interesting. We believe that such usage is necessary for our legitimate business interests.
      Sending you information
      • Contact Data
      • Employment Data
      • Query/Comment Data
      • Technical Data
      • Usage Data
      • Marketing Preferences Data
      • We may use the information we collect about you to decide if you or the organization you work for are a potential sales lead (see references to Leadfeeder and LinkedIn at section 7 below). We may then contact you with information regarding our events, webinars, other content, products and services we think you might be interested in. However, we will do so only where we believe that such contact is necessary for our legitimate business interest and where you have not contacted us to request that we cease sending you such information.
      Legal compliance
      • Contact Data
      • Employment Data
      • Query/Comment Data
      • Technical Data
      • Usage Data
      • Marketing Preferences Data
      • Dietary and Disability Data
      • We may be required by law to disclose or treat your information in a particular manner. For example, where we are required by court order or because of a regulatory requirement to do so.
      Anonymising your data
      • Contact Data
      • Employment Data
      • Query/Comment Data
      • Technical Data
      • Usage Data
      • Marketing Preferences Data
      • From time to time we may wish to anonymise your information (so that you cannot be directly or indirectly identified from it) and use this information for our own business purposes (for example, to look at where most users of our websites come from). We believe that such usage is necessary for our legitimate business interests.
      CCTV
      • CCTV Footage
      • To maintain an appropriate level of security we believe it is in our legitimate business interest to operate a CCTV security system in the entrance and exit areas of our premises. We display appropriate signage in all of our areas of CCTV coverage.
  • 6.2 If you have questions about or need further information concerning the legal basis on which we collect and use information about you, please contact us at individualrights@dunnhumby.com.
  • 7. Who does dunnhumby share my information with?
  • From time to time, we might need to share, or allow third parties access to, the information we hold about you. We only do this when we are legally permitted to do so. A list of those third parties who may be granted access to your information are as set out below, along with the reason(s) for such access.
  • 7.1 We may share your information:
    • 7.1.1 with our group companies so that they can understand which products and services are more likely to be suited to you.
    • 7.1.2 with third party services providers for certain business purposes: We may also make certain personal data available to third parties who help us provide our websites and deliver marketing, for example by hosting it (that is, storing it on our behalf), enabling certain features or functionality including user tracking, or by providing related services such as support, maintenance, security technology, or helpdesk support. The main third-party service providers that we use are as follows:
      • Microsoft
        • Microsoft hosts and helps us to maintain our websites. The following categories of personal data are stored with Microsoft: Contact Data; Employment Data and Marketing Preferences Data.
        Google Analytics
        • We use Google Analytics to understand the usage of our websites to help us improve our website. Google Analytics gives each user a unique tracking ID.
        Eloqua and Oracle Sales Cloud
        • We use these third parties to store your information for the purposes of lead generation.
        Event and webinar organisers
        • We use third parties to help us organise and host our events and webinars. For example, they may host and manage the registration process, or make content available to you during the event/webinar. An example of a third party we work with is “GoTo” who provide a webinar hosting platform which we use to host and manage webinars. GoTo provide us with Contact Data and Usage Data. The GoTo privacy notice can be found here.
        • For events where we provide catering, they may also ensure you can access the venue and that any food we provide meets your dietary requirements. They may have access to the following categories of personal data: Contact Data, Employment Data, Technical Data and Usage Data. Where access and catering are being provided they will also have access to Dietary and Disability Data.
        Third party media platforms and communications providers
        • We use media and advertising platforms such as LinkedIn and communications providers like Zoom in connection with some of our media campaigns, events and webinars in order to communicate with you. They may have access to the following categories of personal data: Contact Data and Marketing Preferences Data. They may also collect data from you directly, including to provide their services. You should check their privacy notices in each case.
        Hotjar
        • We use HotJar to collect information about how our website users interact with our content. HotJar provides this information to us by way of heatmaps, survey results (to the extent you complete a survey), feedback results (to the extent you complete our feedback popups), as well as anonymised video capture of how you interact with our content and various web pages (showing only how your mouse curser moves around our website. It will not show any other elements of your browser such as other tabs open). As such, Hotjar may have access to the following categories of personal data: Usage Data, Anonymised Usage Data and Technical Data. You can find more information about Hotjar and the data it collects about you on our behalf here.
        Marketing lead generators (e.g. LinkedIn and Leadfeeder)
        • We use service providers such as Leadfeeder and LinkedIn to help us find businesses/business representatives that may be interested in dunnhumby products and services. They provide access to certain Contact Data, Usage Data and Employment Data to enable us to contact potentially interested companies. They use cookies and their own data to identify (amongst other things) the business you work for, your job role, your industry (if you were directed to our website via a LinkedIn advertisement) and the content you viewed on our website. No names or contact details of individuals are provided. You can find details of cookies used by these parties in our Cookie Notice.
        • LinkedIn controls the personal data it collects and also the personal data we receive. We have entered into a joint controller agreement with LinkedIn to ensure your privacy rights are protected. Further information is also available by contacting LinkedIn at https://www.linkedin.com/legal/privacy-policy
    • 7.1.3 with any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
    • 7.1.4 with a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your information only for the purposes disclosed in this Privacy Notice;
    • 7.1.5 with any other person with your consent to the disclosure.
  • 7.2 If the Californian Consumer Privacy Act (CCPA) applies to the processing of your information, we confirm that we do not sell your personal information.
  • 8. How does dunnhumby keep my information secure?
  • 8.1 We use appropriate technical and organisational measures to protect the information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your information.
  • 8.2 Specific measures we use include:
    • 8.2.1 applying encryption methods to your information both when we store your information on our internal databases and when we need to transfer it to a third party;
    • 8.2.2 ensuring we have appropriate firewalls in place;
    • 8.2.3 providing data protection training to our staff;
    • 8.2.4 requiring our staff to comply with data protection policies; and
    • 8.2.5 restricting access to your information on a need-to-know basis.
  • 9. International data transfers
  • To achieve the purposes set out at section 6, it may be necessary for us to provide your information to parties that may be located outside of your jurisdiction (for example, the country you live in). We can only provide your information to such parties where we comply with certain legal obligations designed to protect your data. This section identifies those jurisdictions in which the various third-party recipients of your information are located, and how we comply with our relevant legal obligations.
  • 9.1 The servers we use to store your information will be based in a number of locations depending on the type of data we are storing and the purposes for which it is stored. For instance:
    • 9.1.1 basic technical data we collect from you when you browse our websites will be held on servers based in the UK or EU.
    • 9.1.2 when you download content or register for our events or webinars, your information may be stored in data centres located in the UK, the EU, or North America, depending on your location and which of our third party providers we use.
    • 9.1.3 we may use third parties based in India to assist us in delivering marketing communications.
  • 9.2 As a result, your information may be transferred to, and processed in, countries other than the country in which you originally provided us with your information. These countries may have data protection and privacy laws that are different to the laws of your country and, in some cases, may not be as protective.
  • 9.3 However, we take appropriate safeguards so your information remains protected in accordance with this Privacy Notice. These include implementing the European Commission’s Standard Contractual Clauses for transfers of information between our group companies, which require all group companies to protect information they process from the EEA in accordance with European Union data protection and privacy law.
  • 9.4 Our Standard Contractual Clauses can be provided on request. We have implemented similar appropriate safeguards with our third-party service providers and partners, and further details can be provided upon request by contacting individualrights@dunnhumby.com.
  • 10. Data retention
  • We have a legal obligation not to retain your information for longer than is necessary. The period of such retention may vary depending on the purposes for which we collected your information. This section explains the length of time we will retain your information for, or where it is not possible, the considerations we will take into account when determining the relevant retention period.
  • 10.1 We review the information we hold about you every 12 months. If we have not had any interactions with you in that 12-month period (for example, we send you information that we think is of interest to you, but you do not show any further interest), we will either delete or anonymise your information. If that is not possible (for example, because your information has been stored in backup archives), we will isolate it from any further processing until deletion is possible.
  • 10.2 Where we are permitted to place cookies on your device (either by operation of law or with your consent – ) such cookies will expire (unless described as a persistent cookie) in the time periods set out in our cookie policy.
  • 10.3 We may, however, keep your information for longer if we have an ongoing legitimate business need, such as to comply with applicable legal, tax, or accounting requirements. For example, we retain your information for audit purposes for up to 7 years if we have carried out a transaction with you or the company you work for.
  • 11. Marketing
  • As mentioned in section 6, we may wish to contact you from time to time with content about our events, products and services. However, we will only contact you with such content where we are legally capable of doing so. This section explains more about the circumstances in which we may contact you with “marketing” materials and what you can do if you no longer wish to receive such materials from us.
  • 11.1 Where you have downloaded content from us, you have registered to attend or attended an event or a webinar with us, and provided us with your Contact Data and Employment Data, we may use such information to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, information, events and webinars may be relevant for you.
  • 11.2 You may receive marketing communications from us if you have requested information from us, if you or your business purchased products or services from us or if you have registered to or attended an event with us, and you have not opted out of receiving further contact from us with information and opportunities.
  • 11.3 You have the right to opt-out of marketing communications at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), contact our marketing team at CRM_IR@dunnhumby.com.
  • 12. Cookies and similar technologies
  • This section 12 applies to our websites that use cookies.
    We use cookies, pixel tags, html tags and other similar technologies for many reasons. They can be used to improve your journey through our websites, and to help us gain greater understanding of how you and other visitors interact with our websites. Cookies can also be used as a way of ensuring that the advertisements you see as you browse third party websites are aligned with your personal tastes and preferences.     This section provides more detail about how we use cookies, and provides a link to our more detailed “cookie notice” which you should read if you would like to know more.
  • Cookies we provide
  • 12.1 When you visit our websites, cookies will not be placed on your device unless you give us your permission to do so (although certain ‘strictly necessary cookies’ will need to be placed to enable our websites to work – these are described in our cookies notice). You can also set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note, if you disable or refuse cookies (such as strictly necessary cookies), some parts of our websites may not function properly. For more information about the cookies we use, please see our cookies notice.
  • Cookies provided by third parties
  • 12.2 As well as our own cookies, we also allow third parties to place cookies on our websites, which they can use to recognise you or your device when you visit our websites and other websites where they use cookies. Such third parties use the information they obtain through those cookies to provide us with reports and information about your use of our websites.
  • 12.3 Some of those third parties may also use the information they collect about you to build a profile about you and to send you personalised advertising on other websites that you visit.
  • 13. External sites
  • 13.1 Where our websites contain hyperlinks to external websites, you will leave our website when you click through the hyperlinks. We do not control these external websites, or any of the content they contain, and we encourage you to read their privacy and cookie notices.
  • 14. Your data protection and privacy rights
  • Depending on how and where your data was collected and/or is being used, the law may grant you certain rights that you can exercise. This section explains what those rights are and how you can exercise them.
  • 14.1 If European Union or United Kingdom data protection laws apply to you, you have the right to access the personal data we hold about you and know how we use it and who we’ve shared it with. You can also ask that we delete or correct personal data that you believe is inaccurate or no longer relevant in this same way. Other countries’ laws may grant you similar rights. Please make any requests in writing to individualrights@dunnhumby.com. We may ask you for information to verify your identity (e.g. a copy of your passport, national ID or other such documentation which will allow us to determine your identity and therefore your legal right to access the personal data) or clarify your request.
  • 14.2 In addition to being able to update and correct your personal data, you may also have other data protection rights:
    • 14.2.1 If we have collected and processed your personal data with your consent, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we carried out prior to your withdrawal, nor will it affect processing of your personal data carried out in reliance on other lawful grounds other than consent;
    • 14.2.2 You may have certain additional rights in relation to your personal data, such as:
      • 14.2.1.1 In certain circumstances you have the right to object to our processing of your personal data or to ask us to restrict processing of your personal data (although sometimes we may not be able to comply with this request); and
      • 14.2.1.1 You may have your personal data erased in a number of circumstances, such as where it has been unlawfully processed, or where there is no overriding legitimate grounds for the processing.
    • 14.2.3 You can make any of these requests by using the email address individualrights@dunnhumby.com. We will respond to all requests in accordance with applicable data protection laws.
    • 14.2.4 You have the right to complain to an information authority about our collection and use of your personal information. For more information, please contact your local authority. (Contact details for authorities in the UK, European Economic Area, Switzerland and certain non-European countries (including the US and Canada) can be found by clicking these links).
  • 14.3 We respond to all requests we receive from individuals wishing to exercise their rights in accordance with the law.
  • 15. Updates to this Privacy Notice
  • 15.1 We may update this Privacy Notice from time to time in response to changing legal, technical, or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by law.
  • 15.2 You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.
  • 16. How to contact us
  • 16.1 You can ask to update, or delete your contact details, or unsubscribe from our marketing by emailing our marketing team: CRM_IR@dunnhumby.com.
  • 16.2 If you have any questions or concerns about our use of your information, please email our Data Protection Officer: individualrights@dunnhumby.com. The data controller of your information is dunnhumby Limited.
  • 16.3 You also have the right to lodge any complaints or concerns with your local data protection authority. Please see paragraph 14.2.4 for contact details.
  • 17. California Privacy Notice
  • 17.1 This California Privacy Notice (“California Notice”) describes how we Collect, use, and disclose the Personal Information of California Consumers, as well as the rights provided to California Consumers by the California Consumer Privacy Act (“CCPA”).
  • 17.2 “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal Information does not include information that is publicly available, de-identified, or aggregated.
  • 17.3 Capitalized terms defined in the CCPA that are used in this California Notice shall have the same meaning as in the CCPA. Unless otherwise noted, the disclosures contained within this California Notice describe our activities for the 12 months preceding the date of this Privacy Notice and our current practices.
  • 17.4 This California Notice applies to California Consumers that or interact with us, both in an individual or household capacity and as an employee or representative of another entity. Job applicants can find additional disclosures in our California Recruitment Privacy Notice. Employees can find additional disclosures [describe where employees can access the California Employee Privacy Notice].
  • 17.5 In the event of a conflict between any other policy, statement, or notice and this California Notice, this California Notice will prevail as to California Consumers.
  • 17.6 How we Collect, use, and disclose your Personal Information
    • 17.6.1 We Collect your Personal Information as described in Section 4 of this Privacy Notice
    • 17.6.2 We Collect, use, and disclose the following categories of Personal Information about California Consumers. Note that the specific pieces of Personal Information may vary depending on the nature of your interactions with us and may not include all of the examples listed.
  • Personal Information we CollectPurposes for Collection, use, and disclosure
    Identifiers, including real name, unique personal identifier, IP address, unique device identifier or email address
    • Register you for and maintain records regarding our webinars and events
    • Provide access to our content available for download and maintain records regarding your access
    • Respond to your queries and comments
    • Understand your interests, including details about the content you viewed
    • Develop insights for updating our products and services
    • Contact you with information we believe may be of interest and to request feedback
    Personal Information described in Cal. Civ. Code § 1798.80(e), including name, telephone number, employment, or medical information
    • Register you for and maintain records regarding our webinars and events
    • Provide access to our content available for download and maintain records regarding your access
    • Respond to your queries and comments
    • Develop insights for updating our products and services
    • Contact you with information we believe may be of interest and to request feedback
    • Ensure we can meet any dietary or disability based needs you voluntarily disclose prior to attending an event
    Characteristics of protected classifications under California or federal law, including medical condition or disability
    • Arrange accommodations, including fulfilling diet and accessibility requests for events
    Internet or other similar activity, browsing history, search history, information on a Consumer’s interaction with a website
    • Register you for and maintain records regarding our webinars and events
    • Provide access to our content available for download and maintain records regarding your access
    • Understand your interests, including details about the content you viewed
    • Develop insights for updating our products and services
    • Contact you with information we believe may be of interest and to request feedback
    Geolocation data, including location data inferred from your device IP address
    • Register you for and maintain records regarding our webinars and events
    • Provide access to our content available for download and maintain records regarding your access.
    • Understand your interests, including details about the content you viewed
    • Develop insights for updating our products and services
    • Contact you with information we believe may be of interest and to request feedback
    Audio, electronic, visual, or similar information, including your image and CCTV footage
    • To maintain the appropriate level security at our premises and our events
    Professional or employment-related information, including your occupation, company, its location and its sector
    • Register you for and maintain records regarding our webinars and events
    • Provide access to our content available for download and maintain records regarding your access.
    • Develop insights for updating our products and services
    • Contact you with information we believe may be of interest and to request feedback
    Inferences used to create a profile reflecting the Consumer’s preferences
    • Understand your interests, including details about the content you viewed
    • Develop insights for updating our products and services
    • Contact you with information we believe may be of interest and to request feedback
    Sensitive Personal Information , including Personal Information Collected and analyzed concerning a Consumer’s health
    • To arrange accommodations, including diet and accessibility requirements for events
    Additional Categories of Personal Information that do not directly fit within one of the categories defined by the CCPA, including information you submit to us when sending us a comment or query or responding to our questions
    • Respond to your queries and comments
    • Contact you with information we believe may be of interest and to request feedback
    • 17.6.3 We disclose the categories of Personal Information above as described in Section 7 of this Privacy Notice.
    • 17.6.4 For information on our retention practices, please see Section 10 of this Privacy Notice.
    • 17.6.5 We do not use or disclose Sensitive Personal Information for purposes to which the right to limit use and disclosure applies under the CCPA.

17.7 How we Sell and Share your Personal Information

    • 17.7.1 Under California law, we do not Sell or Share the Personal Information of California Consumers.
    • 17.7.2 We do not have actual knowledge that we Sell or Share the Personal Information of Consumers under 16 years of age.

17.8 Your California Privacy Rights

    • 17.8.1 Right to Know. You have the right to request that we inform you what Personal Information we have Collected, used, stored, and disclosed about you in the 12 month period prior to the date you submitted your request, including:
      • (a) the categories of Personal Information we have Collected about you;
      • (b) the categories of sources from which the Personal Information was Collected;
      • (c) our Business or Commercial Purposes for Collecting, Selling, Sharing, or disclosing your Personal Information;
      • (d) the categories of Third Parties to which we disclose your Personal Information;
      • (e) the categories of Personal Information that we Sold or Shared about you and the categories of Third Parties to which each category of Personal Information was Sold or Shared;
      • (f) the categories of Personal Information that we disclosed about you for a Business Purpose and the categories of recipients to which each category of Personal Information was disclosed; and
      • (g) the specific pieces of Personal Information we have Collected about you.
    • 17.8.2 Right to Delete Your Personal Information. You have the right to request that we delete Personal Information we Collected from you, subject to certain exceptions.
    • 17.8.3 Right to Correct Inaccurate Personal Information. You have the right to request that we correct Personal Information that we maintain about you if you believe such Personal Information is inaccurate.
    • 17.8.4 Right to Opt Out of Sales and Sharing of Personal Information. We do not Sell or Share the Personal Information of California Consumers, as defined by the CCPA. For this reason, this right is not applicable.
    • 17.8.5 Right to Limit Use and Disclosure of Sensitive Personal Information. We do not use or disclose Sensitive Personal Information for purposes to which the right to limit use and disclosure applies under the CCPA. For this reason, this right is not applicable.
    • 17.8.6 Rights Related to Automated Decision-Making. You have the right to opt out of automated decision-making, including profiling, used to evaluate certain personal aspects relating to your performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements. Because we do not use automated decision-making to evaluate Consumers, this right is not applicable.
    • 17.8.7  Right to Non-Discrimination for the Exercise of Your Privacy Rights. We will not discriminate against you if you choose to exercise any of your privacy rights described above.

17.9 How to exercise your California Privacy Rights

    • 17.9.1 You may submit requests relating to your Personal Information as described above. To exercise any of these rights, please submit a request by emailing individualrights@dunnhumby.com
    • 17.9.2 You may be asked to provide additional Personal Information to verify your identity before we can respond to your request. You may authorize an agent to make a request on your behalf. However, the agent must provide enough information to verify the authority of the agent and your identity.
    • 17.9.3 You can contact us using the information provided in Section 16 of this Privacy Notice.

17.10 California Shine The Light. We do not share Personal Information with Third Parties or affiliates for those Third Parties’ or affiliates’ own direct marketing purposes. Californians may request information about our compliance with this law by contacting us at individualrights@dunnhumby.com.