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For Retailers
Smarter operations and sustainable growth, powered by Customer Data Science
Perfect the science of shopping to gain competitive advantage
Build a Customer First strategy
Solve business problems and fuel results by layering Customer insights into every decision
Improve efficiency and revenue
Uplift sales, protect margins, make cost savings, and prevent mistakes with greater operational efficiency
Drive Customer loyalty
Create engagement, sustainable growth and new revenue streams through better use of Customer data
Who we help
We help retailers achieve sustainable growth and smarter operations with Customer First strategies and advanced Customer Data Science solutions. We ensure that every decision starts and ends with the Customer in mind – creating loyalty, ramping up efficiency, driving sales, and positioning you to succeed.
Learn more about who we helpCustomer First
When Customer insight informs every decision you make, results follow
Reimagine shopping
Ensure Customers can buy what they want, when and how they want
Boost margins
Grow profit margins with data-driven product, pricing and strategy decisions
Operational savings
Reduce costs, improve efficiency and reinvest where it matters most
Engage Customers
Use insight to create meaningful Customer interactions that build loyalty
Lasting loyalty
Generate results from impactful loyalty strategies powered by Customer data
Whether you’re planning store flow, category alignment, or pricing and promotions, dunnhumby’s solutions boost your chance of success, helping you save time and prove the link between your efforts and business growth.
Smarter sales
Make small but powerful strategic interventions with quality data insight
Maximise margins
Optimise every merchandising decision, from product mixes to pricing
Collaborate better
Align category managers to build comprehensive assortment strategies
Expert advice
Benefit from our wealth of retail Data Science experience
Unlocking the power of Customer data in retail has never been so important. Through our Data Science solutions, you can improve market share, maximise your marketing investment, enhance the Customer experience and reap results from every campaign you run.
Grow market share
Ensure marketing is more efficient, impactful, and always led by data
Prove value
Analyse campaigns to demonstrate ROI and unlock new budgets
Customer focused
Improve loyalty with marketing strategies focused on the Customer
Cross-channel success
Achieve consistent results across every touchpoint and channel
Competition for Customers is fierce, and loyalty strategies and initiatives are a key differentiator. But loyalty teams are under pressure to prove value and justify their budgets. Data Science eases this burden, empowering you to design Customer First strategies, collaborate across the business, make smarter decisions and generate demonstrable ROI.
Customer satisfaction
Create loyalty strategies that attract new and delight existing Customers
Demonstrate ROI
Improve loyalty initiative ROI and show clear impact on business growth
Business alignment
Integrate loyalty with promotional strategies to enhance outcomes
Loyalty spotlight
Justify budgets, prove value, and raise loyalty’s standing in the business
Whether you’re pioneering digital transformation, building plans for new stores, managing supply chains or ramping up e-commerce, technology teams must balance risk with innovation. Don’t let data become a compliance headache; dunnhumby’s solutions transform your strategies and position IT as an enabler of positive change.
Synchronise strategy
Harmonise varied retail initiatives with your wider IT strategy
Ensure compliance
Maintain high regulatory and compliance standards across regions
Accelerate innovation
Pioneer innovation across the business to establish IT as a change leader
Streamline technologies
Minimise tech stacks and vendors for greater efficiencies and cost savings
Data Management
Define a data strategy that identifies gaps, areas of strength and improves data management to increase the value of your data
Customer–led insight in the hands of store operations teams enable you to deliver improved Customer experiences everyday, whether through ensuring key products are in store and available or that overall store and shelf layouts are easy to shop.
Satisfy Customers
Reliably meet Customer needs in store with the most relevant products
Minimise lost sales
Recognise Out of Stock impacts on Customers and respond accordingly
Prioritise shelf replenishment
Ensure great availability where it matters most
Easy to shop
Optimise aisle and shelf flows to create more valuable and satisfying shopping trips for Customers
Solutions for retail
Customer First
Amplify insight to create Customer First strategies that drive results
Data Consulting
Leverage real value from your data assets
Customer Strategy & Insights
Truly understand your Customers and unlock your Customer First transformation
Customer Engagement
Connect and improve every interaction with your Customers
Category Management
Improve category performance and deliver sustainable category growth
Price & Promotions
Create value perception and execute promotions that generate measurable results
Insight Monetisation & CPG Collaboration
Improve CPG collaboration and transform insight into commercial opportunity
Retail Media
Unleash the potential of Retail Media and unlock new revenue
With targeted retail solutions from dunnhumby, you can make better decisions and enjoy sustainable growth, happier Customers, and greater market share
Like-for-like sales growth with Category Management
Sales uplift with Customer Engagement
Margin gains with Price & Promotions
We help a range of businesses put the customer first
Discover how Coop Norge used Customer data and insight to increase shopper satisfaction, build loyalty, and boost app uptake by 86%
We used to only view sales information, now we look at customer data to decide our strategies for the category. For me, that is the biggest transformation we have achieved.
The latest insights from our experts around the world
How co-ops can tap into retail media’s transformative potential
Retail media for retail alliances: unlocking the €31 billion opportunity
Speak to a member of our team for more information
Contact us